Mascotaplanet.com, puts at the service of the consumer the Red Email line with the aim of opening a direct line of communication with its clients and guaranteeing them the most competitive prices in the market.

Mascotaplanet.com always offers the most competitive prices on the market.

If you find a cheaper product in another store* than in Mascotaplanet.com, you can fill out the form and let us know.

Only Internet and national sales stores (not physical stores or foreign Internet stores, even if they sell in Spain). (zooplus, bitiba, etc...)
The sum of the shipping costs from other online stores will also be taken into account, since with petplanet.com purchases over 39 euros have free shipping costs.
The purchase price by petplanet.com will be taken into account since no price can be improved below the purchase price from the supplier by petplanet.com

Mascotaplanet.com will check the information immediately and if the lower price is confirmed in a competitor (provided that the previous points are met), it will lower the price (directly or indirectly) of the product in our store in less than 24 hours and match it to that of the competitor .

No additional offers, promotions, gifts or discounts will be applied to the price improvements applied to the requested products, such as:

  • Discount coupons
  • Friend Referral Discounts
  • Any other discount at Mascotaplanet.com that has been or is to be given that supposes an additional discount to the improved price.
  • Mascotaplanet.com reserves the right to modify or delete at any time and without prior notice the contents and services on the price improvement rules.